Thank you so much for shopping with Sage Skye Herbals! I truly appreciate your support of my small business and our shared love of nature’s gifts. Below you will find our shipping and return policy. Don’t hesitate to reach out to info@sageskyeherbals.com if you have any questions!
Shipping Policy
Processing Time: Orders are typically processed and shipped within 1-3 business days of purchase, excluding weekends and holidays.
Shipping Rates: Shipping rates vary depending on the destination and weight of the package. Customers can view the shipping cost at checkout before finalizing their order.
Shipping Methods and Tracking Information: We offer standard shipping. The estimated delivery time and cost will be displayed at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.
Shipping Restrictions: We currently only ship to addresses within the USA at this time. We do not ship to P.O. boxes or APO/FPO addresses.
Return Policy
Eligibility: All sales are final once processed. If you receive your package and it has been damaged please reach out to us within 24 hours of delivery at info@sageskyeherbals.com and attach a photo. We will review and contact you. Sage Skye Herbals is not responsible for lost, stolen or damaged products on behalf of the delivery service. Double-check your information and address prior to confirming a purchase. Packages that are returned due to missing or incorrect information will not be issued a refund and will be responsible for the shipping and handling fee to resend to the correct address. Thank you for understanding.
Return Process: To initiate a return, please contact us at info@sageskyeherbals.com with your order number and reason for return. We will review and contact you.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service and purchasing shipping insurance for returns.